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Grievance Redressal

Last updated: 20 October 2026. [Draft: to be reviewed by a lawyer before launch.]

If you are unhappy with our service, we want to hear about it.

Grievance Officer

Name: [Placeholder]
Email: [placeholder]@fundthefounder.in
Phone: [placeholder]
Address: [placeholder: Bengaluru]
Hours: Monday to Friday, 10:00–18:00 IST

Timelines

We acknowledge complaints within 48 hours and aim to resolve them within 15 working days.

Loan-related complaints

For complaints about a loan, you may also contact the lender's grievance officer (see Disclosures). If the lender does not resolve it within 30 days, you can approach the RBI Integrated Ombudsman at cms.rbi.org.in.

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Fund The Founder is a funding-advisory and loan-facilitation service. It is not a bank or NBFC and does not lend money itself. All loans are subject to the lender's credit assessment, eligibility and documentation, and sanction decisions rest solely with the lender. Grant and scheme outcomes are decided by the respective government bodies or programme operators. Nothing on this site is a promise of funding.

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