Grievance Redressal
Last updated: 20 October 2026. [Draft: to be reviewed by a lawyer before launch.]
If you are unhappy with our service, we want to hear about it.
Grievance Officer
Name: [Placeholder]
Email: [placeholder]@fundthefounder.in
Phone: [placeholder]
Address: [placeholder: Bengaluru]
Hours: Monday to Friday, 10:00–18:00 IST
Timelines
We acknowledge complaints within 48 hours and aim to resolve them within 15 working days.
Loan-related complaints
For complaints about a loan, you may also contact the lender's grievance officer (see Disclosures). If the lender does not resolve it within 30 days, you can approach the RBI Integrated Ombudsman at cms.rbi.org.in.